Terms of Use

These Terms govern your use of the Qimma app, which helps students practise for the Qudurat (General Aptitude) and Tahsili (Achievement) tests.

Using the app, whether as a parent or as a student logging in with a code, means you accept these Terms and the attached Privacy Policy.

The parent creates the family account with their name, phone number and a password of their choice, then adds their children one by one.

Each child logs in from any device with the parent’s phone number and a four-digit code the parent gives them. The parent is responsible for keeping their password and the children’s codes confidential, and can change any code at any time, which immediately disables the old code.

Login attempts are temporarily suspended after repeated failures to protect the account.

We may verify the phone number with a code sent by text message when creating the account or resetting the password. The code is secret and valid for a few minutes only; do not share it with anyone.

The parent can reset their password with a code sent to their registered phone, after which their previous sessions on all devices end.

The parent can delete the whole family account from inside the app at any time, as described under “Account deletion”.

The app is for the personal, educational use of the family that created the account only.

Attempting to access another family’s account, sharing a login code with someone it does not belong to, or tampering with the audit log or the app’s data is prohibited.

All questions, lessons and explanations in Qimma are original content written specifically for this app.

No question or sample copied from the National Center for Assessment (Qiyas) or from other books, websites or platforms is used.

Regular practice on the app helps students prepare for the Qudurat and Tahsili tests, but it does not guarantee any particular score on the actual test.

A student’s final result depends on many factors outside the app, and any predicted score the app shows is an indicative estimate only.

Subscriptions are per student and start with a 7-day free trial, after which a paid plan is needed. Prices shown on the subscription page include VAT.

The free trial is available once per phone number, with at most two trials per device and three students per account (siblings are welcome); we may decline it to anyone who repeatedly creates accounts to get it, in which case their child starts directly with a subscription. This does not apply while a paid subscription is active. See “Protecting the free trial from repeat use” in the Privacy Policy.

Purchases made inside the iPhone and iPad app are billed through Apple under the App Store terms, and Apple’s refund policy applies to them; refund requests go to Apple directly.

Payments made on the website are processed by Moyasar, a licensed payment provider, using mada, credit cards and Apple Pay. The subscription activates immediately once payment is confirmed, and your card details never reach our servers or get stored by us.

Refund policy for subscriptions paid on the website: a parent may get a full refund within 7 days of payment, provided the student has not completed more than 3 lessons since the payment. After that, payments are non-refundable, but the subscription can be paused under the pause rules. Request a refund by email at info@rawafedalmarafeq.com or by phone on 0544244052; the amount is returned to the same payment method within 14 business days of approval, and the refunded subscription time is removed.

The sibling discount applies only to siblings (full or half) in the same family: the first sibling to subscribe pays the full price (whoever has the earliest paid subscription, or, if none is paid yet, the earliest subscription request, regardless of the order the students were added), and each sibling who subscribes after them gets the discount as long as the first subscription is paid and active.

The parent is asked to confirm sibling status when requesting the discount, and the confirmation is kept in the family record. If a student proves not to be a sibling of the first student, we may cancel the discount or suspend that student’s subscription.

Pausing: a parent can pause a paid subscription (for travel or exams, say) within the plan’s allowance — monthly: one pause up to 3 days; 12 months: 12 pauses up to 30 days (existing subscriptions on retired plans keep their original allowances). Practice stops while paused, the days actually paused (a part-day counts as a full day) are added to the end of the subscription, it can be resumed at any time, and it doesn’t apply to the free trial.

After a plan ends there is a two-day grace period, after which lessons and the Friday test pause until renewal; the student’s progress is kept.

The parent can permanently delete the family account from inside the app: from the “My data” page, then “Delete the account permanently”, after re-verifying their identity with their password or a code sent to their phone, and typing the confirmation word.

On deletion the following is erased immediately: the parent’s record and email, all children with their codes, progress and answers, subscriptions and their requests and the App Store purchase and website payment records, the audit log, and verification codes; and all sessions on all devices end. Deletion cannot be undone and the data cannot be recovered.

One non-identifying record remains after deletion: an irreversible encrypted fingerprint of the phone number, the moment of deletion, the reason code if the parent chose one, and whether the account had an active paid subscription. We keep it for 12 months, after which it is deleted automatically.

The legal basis for this record is our legitimate interest in preventing abuse (such as repeating the free trial with the same number) and in handling App Store refunds that may arrive after deletion; it is not used for any other purpose and is never shared.

Any remaining paid subscription time lapses on deletion unless refunded through the App Store (for in-app purchases, under its refund policy) or by contacting us (for website subscriptions). To create a new account after deletion, sign up again from the start.

These Terms and the Privacy Policy may be updated from time to time as the app evolves.

When a new version of the Terms is published, the parent sees a re-consent gate before any other screen, and service to the family resumes only after they accept the new version.

The app is operated by Rawafed Almarafeq Company (Commercial Registration 7054993212), Riyadh.

For any question about these Terms: email info@rawafedalmarafeq.com or phone +966 54 424 4052.